Therapy sessions that take place online are also known as virtual therapy, online therapy or video counselling sessions. There is significant research evidence to suggest that online or virtual therapy works just as well, if not better than, in-person sessions. (Wagner et. al., 2013, Hyler et. al., 2005)


Online sessions are fifty minutes long. They take place at the same time and on the same day each week, week on week. There are regular reviews of the work as the therapy goes along. In terms of duration, the work continues on for as long as there is work to do. And when you want to end, if you can give a couple of sessions notice, we can end the process consciously.


Engaging with counselling or therapy is “work” and dealing with personal issues requires courage and commitment as some matters can be painful at times. With the support of the therapist these can be worked through with a view to making them more manageable. Commitment simply means that therapist and client are happy to commit to working together on the issues of concern.


All of the work is confidential. The exceptions to this are covered in the first session, but you can also view these via the Terms & Conditions link at the foot of the page.


In order to participate in an online session you will need to have the following equipment:

  • a computer PC, laptop or iPad. (Mobile phones are NOT suitable)
  • a webcam
  • a strong solid broadband connection. (This link – – can assist in finding the strongest broadband signal location in your building)
  • headphones

A Safe Space
You will also need to have access to a space in which you:

  • will be able to talk freely, i.e. without risk of being overheard
  • will not be disturbed or intruded upon for the 50 minute duration of the session. 

In other words a private, safe, bounded space.


You do not need to have any prior experience of making video calls

Before each session the following will be sent to you by email:

  • Instructions on what to do
  • The Zoom link to get into the session
  • A password to access the session


Preparation for the first session involves the following six steps:

  1. Agreement on a session time
  2. Complete and return the Intake form – this is the basic information required for us to work safely together and includes things like contact details, medical information, etc.
  3. Read the Informed Consent document which outlines the way in which the online therapy process works – the terms of therapy. We will go through this in more detail in the first session; but you’ll need to look at it beforehand because it explains how payment is made.
  4. Pay for the first session. The timing of the payment needs to be such that it is lodged in good time. The Zoom link to the session is sent out only after the fee has cleared at the bank, so allow a good 3 to 4 days. 
  5. Charge your mobile phone and having it handy in case of technical difficulty
  6. At the agreed session time, go to the email, access the session via the Zoom link and input the password.


Having something of a sense of what you want from your therapy can help. 

Some questions you might like to ask yourself beforehand are:

  • What is the main issue that is of concern to me at the moment?
  • Is there anything that makes it better or worse?
  • What are my hopes and expectations of the therapy process? 
  • What is motivating me to want to change? 
  • What is it that is bringing me here at this particular point in time in my life?


In the first session, we go through the Terms of Therapy. This covers things like confidentiality, the collaborative nature of the work, session structure, payment, cancellation policy, your GDPR rights, etc. We go over each of these together until you are happy and clear about everything. 

In the first session, you are free to start off wherever you would like to begin. You might want to focus on some of the questions mentioned above or you might have something in particular that you really want to get off your chest. At the beginning, especially if you are concerned about what you will talk about, you can make a few notes to support yourself.


You may have decided in the first session that you wish to proceed, or you may wish to take some time after the first session to think it over.

If you decide to go ahead, then each week an invoice is sent as a matter of course well in advance of your booked session time.

Once your payment has cleared, the Zoom link for the session is sent.


The aim is to meet at the same time each week, week on week, and to try and give each other as much notice of upcoming absences as possible. 
Please give a minimum of twenty four hours’ notice if you wish to cancel a session. 
There is a 24 hour cancellation policy in place which means that if you are unable to attend your session appointment for any reason, you will be charged the full session fee, unless you provide twenty four (24) hours of notice.


"She is a very calming, understanding and nonjudgmental person and it is so nice to have the space she creates each week to go to where I can feel"
accepted and supported

Client J

"Jane helped me learn more about myself and to find a self-compassion that helped me in my relationship with myself and others"

Client C

"Jane helped me to understand my own feelings and how I could deal with them"

Client N

"I've been attending sessions with Jane on and off for a few years now and I have found her to be really supportive and helpful during this time"

Client J

"She always makes me feel comfortable enough to speak openly in our sessions"

Client N

"Jane helped me through some very tough times and her compassionate and nonjudgmental attitude has allowed me to feel more comfortable in myself when I'm out in the world"

Client J


Get in touch if you would like to book a session, online or in person